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  1. OnMail
  2. Using OnMail
  3. FAQ

FAQ

  • How do I transfer the domain associated with my OnMail account to another web hosting provider?
  • How do I connect my OnMail address to a third-party email app?
  • I've forgotten my password and no longer have access to my recovery email account
  • Troubleshooting Imported Account Issues
  • How is OnMail different from Edison Mail?
  • Which email service providers can I import?
  • How do I import/add domains in the mobile app?
  • How do I enable Dark Mode?
  • Will my search results pull up emails in my Done folder?
  • What happens if I forget my password?
  • Creating a split inbox
  • How do I search?
  • Does the app work on both iPhone and iPad?
  • How do I enable/disable notifications for the OnMail mobile app?
  • Why can’t I create an OnMail account in the App?
  • OnMail pricing and feature list
  • How long does it take for the account transfer to complete?
  • How can I get access to OnMail today?
  • Why should I upgrade to a Premium OnMail plan?
  • Can I change my OnMail address after it's been created?
  • Connecting My Custom Domain to Edison Mail
  • What does OnMail being "research-backed" mean? What type of research does Edison create?
  • What is Edison’s business model?
  • How can I check out all of Edison’s products and services?
  • Why did you name the email service OnMail?
  • What makes OnMail different from other email services?
  • Why is Edison creating a new email service?
  • When can I get a free OnMail email account?
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